The windshield repair scene in the US is a competitive and evolving market driven by high vehicle ownership and advancing technology. While big names like Safelite are at the forefront, smaller shops and mobile services are doing well too by focusing on convenience. Many insurance companies cover repairs to avoid the higher costs of replacements, especially in states where there are no deductibles.
Still, the industry faces challenges like rising material prices and the growing complexity of windshields with advanced driver-assistance systems (ADAS), which require more specialised repairs. With a push for sustainability and digital claims processing becoming more popular, the industry is moving towards being more efficient and innovative while keeping up with the latest vehicle technologies. But for us, who are the US glass repairers that have stood out? Here they are, in no particular order:
1. Gerber Collision & Glass – the customer favourite
Brought to you by Boyd Group, Gerber Collision & Glass operates in 34 states across the nation. They not only specialize in auto glass services, they also perform windshield repairs and auto body work.
Everywhere we searched online, Gerber’s customer reviews particularly stood out due to its customer’s praise. Their services come with lifetime warranties, giving assurance that the service provided is up to standard. Gerber also has partnered with most insurance companies which makes it convenient for customers when filing claims. Furthermore, they have mobile units that offer auto glass repairs and replacements at the customer’s desired location.
2. Glass Doctor – the nationwide expert
Glass Doctor is a part of Neighborly (world’s largest home services company) and is present in 45 states in the US. Their nationwide presence makes them a convenient choice for windshield repairs and replacements.
Glass Doctor is known for its comprehensive glass services, covering not just auto glass but also residential and commercial glass repair. They also offer both in-shop and mobile services, giving customers the flexibility to choose the most convenient option. Furthermore, Glass Doctor is well known for having great service with fast and easy answers to any windshield repair and replacement needs.
3. Auto Glass Now – the digital innovator
Auto Glass Now has established itself as a recognised brand in the US for automotive glass services. Operating in 37 states, the company specialises in windshield repair, replacement and calibration.
Auto Glass Now also offers lifetime warranty which guarantees that the customer is serviced with effective results. In addition, the ASM certified technicians possess no less than five years of service, which assures that the customers get professional help. What impressed us the most is their online quote request, which is very intuitive and enables customers to describe the damage and receive an estimate in no time.
